Hello, I am Jessica!
I am constantly brimming with creativity and have a deep passion for bringing ideas to life in any form
Behind the scenes of
AI-generated Chats:
Prompt Engineering
Chatbots have come a long way. They’re no longer just scripted responses. Today, they can hold intelligent conversations thanks to LLMs.
Designing for
AI-generated Chats
As AI-generated chats become more popular, people expect conversations to be both dynamic and engaging.
Building Moneybox Mortgage Advice
A full in-app service to help find a mortgage that’s right for you.
Helping the ‘credit invisible’ customers
A set of credit tools for Monese customers who are either credit invisible or have a poor credit score.
Monzo Gambling Block
In 2018 we researched, developed and launched a feature that allows our customers to block gambling transactions.
Other projects
About me
Although I have a bachelor degree in Japanese 🇯🇵 Language and Culture, I’ve always been passionate about design and eventually managed to make a living out of it.
I like travelling a lot as I do believe that visiting different places and learning about new cultures can truly open your vision. Infact, I’ve been lucky enough to have experienced life in some awesome places. Born in Boston (USA) 🇺🇸 and raised in sunny Naples (Italy) 🇮🇹, I’ve been living in Kyoto 🇯🇵 for 3 months, over one year in Enschede (Netherlands)🇳🇱, 5 months in Bonn (Germany) 🇩🇪 and I’m currently based in London (UK) 🇬🇧 where I work as a Senior Product Designer leveraging the power of AI in user-centric chats @Cleo AI.
When it comes to design, the most important thing to know about is that it involves other people. Great products can’t happen because of just one single person’s contribution. They are instead the result of collaboration between different roles within a company. I’ve written quite a few articles on the topic, especially about devs ❤ designers collaboration. I’m also a hardcore Design Systems advocate and contributed both code-wise and design-wise to the carwow live styleguide.
When I'm not designing or writing novels, I’m on a quest to master the art of sourdough bread, occasionally dabble in crafting jewellery, and fulfil my duties as the chief tin opener for my two cats.
